FAQS

Do I need an account to shop at nkhenry.com?

Answer- No. Creating an account is optional.

What  payment options are available?

Answer- We accept most credit/debit cards. To purchase the items in your cart simply click the "Checkout" button on the payment page if you are purchasing using a debit or credit card. If you would like to use Google Pay or Paypal you can pay using these methods by clicking directly on those buttons on the checkout screen.

I'm reluctant to give my credit card information over the web. Do you offer pay by phone or email invoice?

Answer- Yes. Simply contact us via the contact form to request an invoice or call us at 484.372.0572 to order by phone. 

I would like to send a gift to someone. Do you offer gift wrapping?

Answer- Yes. You can purchase gift wrapping on items directly on the item page. 

How do I care for my leather products?

Answer- Typically we note how to care for items on the product listing. Generally speaking, when we note that an item requires basic leather cleaner and/or conditioner, this means occasionally cleaning (roughly every other month or as needed) with a leather cleaner, followed by a leather conditioner. Sometimes a cleaner isn't required, just a little conditioner to keep the bag looking good and like new. Looking for a recommendation? We like Leather Honey products. They have high quality leather cleaners and conditioners where a little goes a long way.